Job Opportunity

• Run full QMS by ensuring policies and procedures are followed. Ensure documents are up to date and always be prepared for food safety standard audits i.e. brc, global gap nurture module, Waitrose, M&S food safety /integrity, TFS and any other customer food standard.
• Investigate and report on customer complaints to clients’ notifications/rejections, where appropriate, make recommendations for action to prevent a recurrence of the problem.
• Maintain summaries of customer complaints and trends on the same to monitor the sequence.
• Ensure traceability system is maintained.
• Analysing data logger information and be able to challenge relevant parties in case of any deviation/ out of tolerances.
• Follow up with client for feedback in case of any sample sent.
• Swift response to client on issues pertaining to quality.
• Ensure Quality and Rejection reports are sent through to farm and field Management.
• Maintain up to date forms and records, updating on annual basis as well as ensuring the correct version is in use.
• Ensure customer specs are available and all the timespans communicated to the QCs.
• Ensure quality/production meeting and quarterly objective meeting are done and minutes available.
• Work in conjunction with senior Qcs to ensure product produced at the pack house is of the quality to meet customer requirements whilst ensuring the factory operation remains efficient and cost effective
• Ensure proper and neat records are done, signing off of all QMS records
• Provide cover in absence of Technical Manager.
• Promote and maintain ethical and professional standards in line with company staff regulations, ETI and other codes of conducts to enhance worker welfare.
• Health and Safety – Ensure all duties are performed safely and responsibly in consideration to Environmental, Health and Safety Company policies
• Any other duty as may be assigned to you by the management from time to time.

Qualifications / Experience / Knowledge

The following qualifications, knowledge, and experience are required of an employee in this role.

Essential

• At least A level education
• A degree holder in food science/horticulture will be an added advantage.
• Professional training in Food production and HACCP.
• Food safety and hygiene training.

Desired

• Team player with excellent, proven interpersonal, verbal and written communications skills.
• Effective problem-solving and negotiation skills.
• Excellent analytical, planning, management and reporting skills.
• Ability to work under pressure to meet deadlines and handle challenges